US Debt Restoration and Solve Debts, Inc Privacy Policy
We take our ethical responsibilities and your privacy seriously.
We have a strong commitment to providing excellent service to all our customers
and visitors of this Web Site, including respecting your concerns about
privacy. This Privacy Policy discloses how we collect, protect, use and share
information gathered about you on our website. If you use this site you
explicitly agree to the terms and conditions of the Privacy Policy in effect at
the time of your use. We hope that this disclosure will help increase your
confidence in our website and enhance your experience on the Internet.
Therefore, in compliance with industry standards and regulations enforced
typically by the Federal and State Governments, we abide the following privacy
policy.
Browsing
This website does not collect personally identifiable
information from your computer when you browse this website and request pages
from our servers. This means that, unless you voluntarily and knowingly provide
us with personally identifiable information, we will not know your name, your
email address, or any other personally identifiable information. We may use IP
addresses, browser types and access times to analyze trends, administer the
site, improve site performance and gather broad demographic information for
aggregate use. When you request a page from our website, our servers log the
information provided in the HTTP request header including the IP number, the
time of the request, the URL of your request, and other information that is provided
in the HTTP header. We collect the HTTP request header information in order to
make our website function correctly and provide you the functionality that you
see on this website. We also use this information to better understand how
visitors use our website and how we can better tune it, its contents and
functionality to meet your needs.
Information We Collect and Its Uses
We collect your personal information if you decide to purchase
one of our products or retain our services, participate in our affiliate
marketing program, subscribe to our newsletter, complete an application form,
participate in one of our surveys or transact other business with us. We need
to collect personally identifiable information from you to execute the
requested transaction, provide you with a particular service, and/or to further
enhance your account. At anytime, we may ask you to voluntarily supply us with
additional information needed. We will ask you for information such as, but not
limited to: name, current and/or billing address, your e-mail address,
telephone number and, if you purchase one of our products or services, a valid
credit card number, your Social Security number and certain other personal
information, such as your date of birth, address, employment information, and
certain credit card and loan account information. We may use your email address
to send a confirmation and, if necessary, we might use the other information to
contact you for help in processing.
In addition, when you provide contact details for transaction
requests such as scheduling an appointment or requesting a proposal, we will
use the contact information to keep you updated about future offers or
promotions unless you opt-out online or otherwise notify us.
We may also use the information we collect about you in order
to, but not limited to: • learn more about your interest in the products or
services we offer and provide you with information; • enroll customers who
desire our services • open customer files and establish their accounts • provide
customer service • negotiate settlement of our customers’ debts (according to
the terms and conditions of their written agreements) • learn how to improve
our products or services • provide opportunities for our affiliates and other
companies to inform you about the products or services they offer that may
interest you • to share aggregated statistical data with our business partners
or for public relations. For example, we may disclose that a specific
percentage of our users are between the ages of 25 and 35.
Aside from the ways mentioned above, we may use your personally
identifiable information in many other ways, including sending you promotional
materials, and sharing your information with third parties so that these third
parties can send you promotional materials. (By "promotional
materials," we mean communications that directly promote the use of Web
sites, or the purchase of products or services.). However, you may
"opt-out" of certain uses of your personal information.
Disclosure of Information to Third Parties
We may disclose a consumer’s personally identifiable information
in order to effect or carry out any transaction that you have requested of us
or as necessary to complete our contractual obligations with you. WE RESERVE
THE RIGHT TO SELL,
Choice/Opt-out
We provide you the opportunity to ‘opt-out’ of having your
personally identifiable information used for certain purposes, when we ask for
this information. For example, if you purchase a product/service but do not
wish to receive any additional marketing material from us, you can indicate
your preference on our order form.
If you no longer wish to receive our newsletter and promotional
communications, you may opt-out of receiving them by following the instructions
included in each newsletter or communication or by emailing or calling us per
the information contained on our contact page.
If you do not wish to have your personal information collected
by any third party that is not our agent/service provider, please contact our
customer service department to actively opt-out of having your personal
information shared. Customer Service Contact Information:
Hours of operation
Monday & Thursday 9:00 a.m. - 9:00 p.m. EST
Tuesday 9:00 a.m.-6:00pm EST
Wednesday 9:00 a.m.- 5:00pm EST
Friday 9:00 a.m.- 5:00 p.m. EST
Contact Us
Telephone: (866) 864-5270
Fax: (888) 585-9231
Service Providers
We may use other third parties to provide certain clerical and
information processing and shipping services on our site. When you sign up for
our services, we will share only as much information as is necessary for the
provision of those services.
These third parties are prohibited from using your personally
identifiable information for any other purpose.
Securing the Transmission and Storage of Information
The security of your personal information is extremely important
to us. We employ generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it.
Our site uses SSL (Secure Sockets Layer) security technology to
encrypt information you provide to us through the site when entering sensitive
information (such as credit card number and/or social security number) on our
registration or order forms. This ensures that your information is encrypted as
it travels over the Internet. SSL is an industry-standard protocol for
encryption over the internet.
After information reaches “Financial Exchange Group” ,
it is stored on a secure server that resides behind firewalls designed to block
unauthorized access from outside of “Financial Exchange Group” . You can help to maintain
the security of your online transactions by not sharing your personal
information or password with anyone. Remember, no method of transmission over
the Internet, or method of electronic storage, is 100% secure. (Example: any
information you provide us by email is not encrypted) Therefore, while we
strive to use commercially acceptable means to protect your personal
information, we cannot guarantee its absolute security.
If you have any questions about the security on our Web site,
please feel free to e-mail us.
Log Files
As is true of most Web sites, we gather certain information
automatically and store it in log files. This information includes internet
protocol (IP) addresses, browser type, internet service provider (
We use this information, which does not identify individual
users, to analyze trends, to administer the site, to track users’ movements
around the site and to gather demographic information about our user base as a
whole. We do not link this automatically-collected data to personally
identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s
computer for record-keeping purposes. We use cookies on this site. We do not
link the information we store in cookies to any personally identifiable
information you submit while on our site.
We use session ID cookies. We use session cookies to make it
easier for you to navigate our site. A session ID cookie expires when you close
you browser. We can at your option set a persistent cookie to store your
passwords, so you don’t have to enter it more than once. Persistent cookies
also enable us to track and target the interests of our users to enhance the
experience on our site.
If you reject cookies, you may still use our site, but your
ability to use some areas of our site, such as contests or surveys, will be
limited.
Some of our business partners (e.g., advertisers) use cookies on
our site. We have no access to or control over these cookies.
This privacy statement covers the use of our cookies only and
does not cover the use of cookies by any advertisers.
Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs (a.k.a. Web
Beacons/Web Bugs), that help us better manage content on our site by informing
us what content is effective. Clear gifs are tiny graphics with a unique
identifier, similar in function to cookies, and are used to track the online
movements of Web users. In contrast to cookies, which are stored on a user’s
computer hard drive, clear gifs are embedded invisibly on Web pages and are
about the size of the period at the end of this sentence. We do not tie the
information gathered by clear gifs to our customers’ personally identifiable
information.
We use clear gifs in our HTML-based emails to let us know which
emails have been opened by recipients. This allows us to gauge the
effectiveness of certain communications and the effectiveness of our marketing
campaigns. If you would like to opt-out of these emails, please see
"Choice and Opt-out."
Links to Other Sites
This Web site may contain links to other sites such as our
affiliates as well as third parties which are not owned or controlled by us.
Please be aware that this privacy policy only addresses our company’s use and
disclosure of your information collected on this site.
While we try to link only to sites that share our standards and
respect for privacy, we are not responsible for the privacy practices of such
other sites. We encourage you to be aware when you leave our site and to read
the applicable privacy policies and terms of conditions of each and every Web
site that collects personally identifiable information.
This privacy statement applies only to information collected by
this Web site.
Co-branded sites
We may be co-branded with "partners and affiliates".
These business to business relationships are helpful to us and to you as they
afford all concerned with greater product and service opportunities. We always
provide opt-out opportunities regarding the sharing of your information with
such partners and affiliates. Please note the sites linked to our site are
governed by their own privacy policies which may or may not reach the standards
set by our company.
Access to Personally Identifiable Information
If your personally identifiable
information changes, or if you no longer desire our product or service, you may
correct, update, delete or deactivate same by emailing our Customer Support by
contacting us by telephone or postal mail at the contact information listed
below.
Customer Service
If you send us correspondence, including e-mails and faxes, we
may retain such information in your customer file. Information you give us over
the telephone may be noted for your file. We may also keep copies of any
correspondence sent to you. We retain these records in order to provide the
products and services you have requested and to measure and improve our
customer service. We may, over time, delete these records as permitted by law.
Phone calls may be recorded or monitored for customer satisfaction purposes.
Based upon the personally identifiable information you provide,
we may communicate with you to provide the services you request, and to manage
your account. We may communicate via email or telephone, in accordance with
your wishes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable
information, as required, to comply with the law, applicable regulations,
governmental and quasi-governmental requests, judicial proceedings, court
orders or subpoenas, to enforce our Legal Notices or other agreements, or to
protect our rights, property or safety or the rights, property or safety of our
users or others (e.g., to a consumer reporting agency for fraud protection
etc.).
Supplementation of Information
In order to provide certain services to you, we may on occasion
supplement the personal information you submitted to us with information from
third party sources.
Business Transitions
In the event our company goes through a business transition,
such as a merger, acquisition by another company, or sale of all or a portion
of its assets, your personally identifiable information will likely be among
the assets transferred. You will be notified via e-mail and/or a prominent
notice on our Web site for 30 days of any such change in ownership or control
of your personal information.
Changes to this Privacy Statement
We reserve the right to modify this privacy statement at any
time. We will not jeopardize your privacy. The provisions contained in this
privacy statement supersede all previous notices or policies regarding our
privacy practices with respect to this site. Any and all changes will be made
here, to this privacy statement.
We encourage you to check our site frequently to see the current
privacy statement to be informed of how we are committed to protecting your
information and providing you with improved content on our website in order to
enhance your online experience. Upon any material changes to the policy
statement, we will post those changes to this privacy statement, the homepage,
and other places we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances, if any, we disclose
it.